Optional extras for the EB60,72 &84 range of stands that provide the stand with freedom of movement to easily change location. Locking castors ensure solid positioning for viewing.

Delivery Information

UK Mainland
Service	Description	Cost
Standard 2-3 day service	Monday to Friday 8.00AM - 5.30PM	FREE
Premium next working day	Monday to Friday AM 8.00AM - 5-30PM	£7.95
Premium next working day PRE 12	Monday to Friday AM 8.00AM - 12-00AM	£19.95
Saturday AM	Saturday 8.00AM - 12.00AM	£23.50

Northern Ireland
Service	Description	Cost
Standard 2-3 day service	Monday to Friday 8.00AM - 5.00PM	£35.00

Irish Republic & UK Offshore Islands*
Service	Description	Cost
Standard 2-3 day service	Monday to Friday 8.00AM - 5.00PM	£45.00

BDI TV Cabinets
Service	Description	Cost
White Glove Service ONLY within 7 days	Monday to Friday 8.00AM - 5.30PM	FREE

*Includes Channel Islands, Isle of Man and Shetland Islands

Items ordered before 4:00pm, Monday-Friday will be dispatched for delivery on our standard 2 - 3 day service unless otherwise specified. Orders required for next working day or Saturday delivery need to be recieved before 1pm any items that are ordered on a next working day service placed after this time will be rolled over onto the following working days delivery schedule. Parcels are delivered between 8am and 6pm, Monday - Friday. Saturday deliveries can be made for an additional charge. (please see above)

We aim to deliver all items within the delivery times specified! Unfortunately, Stock can sometimes create a delay.

Please Note: TV Stands UK will not be held liable for any late delivery due to circumstances out of our control. This includes but is not limited to adverse weather, driver illness, lost items, or damaged items.

Should you wish to have your item delivered to a neighbour or your work address, please specify the address during the checkout process. If the item is to be left without a signature this will be at the customers own risk, please ensure the area specified is secure.

If for any reason you are not available at the time of delivery, the courier will then attempt a second delivery free of charge, after this the customer may arrange for this with the courier to be delivered at a more convenient time/date, please note this may incur an extra charge.

If the courier is not contacted after a card has been left the item will be returned to our warehouse. In these rare circumstances the delivery costs incurred by TV Stands UK will be charged to your account £15.00 (return to sender fee).

 

Returns Information

If for what ever reason; you are not completely happy with your purchase, we offer a 14 day returns policy.

This is in accordance with the Distance Selling Directive which can be found here:http://www.hmso.gov.uk/si/si2000/20002334.htm

More information on the above can be found here:http://www.dti.gov.uk/consumers/buying-selling/distance-selling/index.html

(Please note, we are in no way linked with the above websites or organisations. The above information is provided for your reference only.)

Any item deficiencies must be reported within 48 hours in writing. Failure to do this will leave you liable for any damage to the item that may have been caused via courier or other rare circumstance.

You must return your item within the 14 day period. We will not be held responsible for delays caused by your postage option (We recommend a registered post option.)

The product must be unopened with all original packaging, along with a copy of our Returns form. (Failure to provide the above may result in delays.) Items that do not meet these standards will be returned to customers (P&P fees for that item will be charged).

If a collection is arranged by us, it must be from the same address to which the item was delivered. A courier collection will be charged against your refund at £20.00

Please note: If the courier is unable to obtain your item at the time of collection due to you being unavailable, you will be charged a £20 + VAT wasted couriers fee. This will be debited from your refund once the item has been received.

ALSO Please note: All returns must be received with a returns form. Any items which do not contain a returns form will simply not be accepted and returned to you as the customer.

All items must be returned to:
TV Stands UK
c/o Affiliate Search Media Ltd
Mercury House
Willoughton Drive
Foxby Lane Business Park
Gainsborough
Lincolnshire
DN21 1DY

NOTE: No refunds/replacements are issued for items returned damaged or with parts missing.

Providing your returned item meets the above criteria, we will process a full refund (minus our shipping costs and any other agreed costs) back to your account within 30 days of receiving your item.

Faulty items will be replaced 100% free of charge.

If an item is deemed as faulty, or has a missing component photographic evidence may be required before the item is replaced.

If you have any futher questions regarding our returns policy, please call us on 01427 61 95 11.

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